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Our client service representatives are among the most important members of our staff. Representing our clinic requires that these individuals be highly trained and motivated. It is their responsibility to assist you and your cat in any way they can.
Their duties include:
- Answering the phones and making sure that your questions are answered or transferred to the appropriate staff member
- Scheduling appointments
- Insuring that appointments and information flow properly and in a timely manner
- Greeting you with a smile
Our client service representatives will usually be the first voice you hear and the last smiling face you see during a visit to our clinic. It is their duty and passion to be an important part of our team and help us deliver the best veterinary health care possible. |
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Alexandra's love for animals started when she was a child and visited her grandparent’s rabbit farm. She worked at a dog and cat hospital before joining our team. In addition to her full time client service duties, Alexandra is currently a part time student at Cypress College. She shares her home with her rescued kitties Coco, Niko, Nobi, Itty, and Little Girl. |
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Elizabeth grew up with cats, and her passion in life is working with animals. She and her husband live with three dogs, one of which unfortunately is not accepting of cats. She hopes to have a bigger home with more pets, including cats, in the future. She enjoys walking, shopping and drawing when she is not helping clients and their cats at our clinic. |
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Jenny has been working with animals since 2003. She has worked with wildlife rescue, animal shelters, and in veterinary clinics (including a previous position here at our clinic). She is currently pursuing a major in Animal Science. She shares her home with cats Kitty and Jacob, dog Sydney, and bearded dragon Phoenix. |
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Kristin has a business degree from Chapman College and is our Administrative Assistant. She loves working with the cats and is very helpful to our clients, technicians, managers and doctors. She enjoys the outdoors, with the beach as one of her favorite places. Kristin shares her home with her kitties Charlie, Teddy, Cooper, Nala, & Tinkerbell. |
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April is passionate about helping people and animals, and her smiling face will greet you when you visit the clinic. Her previous customer service experiences were at a human urgent care facility and other veterinary clinics. She is married and has many furry friends at home including cats Vera Lynn, Kayla, Smudge, Quebec, Max, and Memphis and dog Benjamin. |
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Zack is our hospital cat. He was born to a stray mother in Newport Beach in July of 2002. Dr. Wexler-Mitchell and her husband trapped Zack, his mother, and three siblings. After being vaccinated and sterilized, Dr. Wexler-Mitchell developed a special connection with Zack and decided to keep him at the clinic and homes were found for the other cats. Zack is a bit shy at first, but he really is a lover when he gets to know you. He follows in Henry's footsteps as a blood donor and demonstration mannequin. |
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